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Good Practice focuses on the language and communication skills that doctors need to make consultations more effective, using five elements of good communication: verbal communication, active listening, voice management, non-verbal communication and cultural awareness. The Teacher’s Book is an invaluable tool for anyone wishing to use Good Practice in the classroom. As well as guiding the teacher through the activities, each unit offers background information to the unit topic, notes on medical terminology, pronunciation guidance and suggestions for further reading. The Teacher’s Book also offers 12 photocopiable related reading texts and photocopiable worksheets to use with the Good Practice DVD.
We are committed to protecting your rights under the Consumer Guarantees Act and working with our suppliers to assist with warranty claims. Products sold by Mighty Ape will be covered by a Manufacturer's Warranty for at least a one-year period from the date of purchase.
Your warranty will cover any manufacturing defects which, if existing, will present themselves within this warranty period.
Your warranty will not cover normal wear and tear, faults caused by misuse, and accidents which cause damage or theft caused after delivery. Using the product in a way it is not designed for will void your warranty.
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