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The General Business Skills Master Class combines 38 of the 90-Minute Guide Titles into one omnibus volume. No. 1 – Appreciative Inquiry No. 2 – Assertiveness and Self Control No. 3 – Attention Management No. 4 – Body Language Basics No. 5 – Business Acumen No. 6 – Business and Etiquette No. 7 – Change Management No. 8 – Coaching and Mentoring No. 9 – Communications Strategies No. 10 – Conflict Resolution No. 11 – Creative Problem Solving No. 12 – Delivering Constructive Criticism No. 13 – Developing Creativity No. 14 – Developing Emotional Intelligence No. 15 – Developing Interpersonal Skills No. 16 – Developing Social Intelligence No. 17 – Employee Motivation No. 18 – Facilitation Skills No. 19 – Goal Setting and Getting Things Done No. 20 – Knowledge Management Fundamentals No. 21 – Leadership and Influence No. 22 – Lean Process and Six Sigma Basics No. 23 – Managing Anger No. 24 – Meeting Management No. 25 – Negotiation Skills No. 26 – Networking Inside a Company No. 27 – Networking Outside a Company No. 28 – Office Politics for Managers No. 29 – Organizational Skills No. 30 – Performance Management No. 31 – Presentation Skills No. 32 – Public Speaking No. 33 – Servant Leadership No. 34 – Team Building for Managers No. 35 – Team Work and Team Building No. 36 – Time Management No. 37 – Top 10 Soft Skills You Need No. 38 – Virtual Team Building and Management
Author Biography
Michelle Halsey is a serial entrepreneur, project manager, consultant, and trainer working across a broad range of industries. Over the years she has authored a lot of computer and technical training books and courses for fortune 500 companies before starting her own training and consulting business. She has a passion for training people how to improve their business and technical skills. She holds a Bachelor and Masters degree in Information Technology as well as PMP and Six Sigma Certifications. The 90-Minute Guide series provides an overview of key business skills, each in 90 minutes or less.
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