Everyday Law for Consumers

“Your toolkit for prevention, redemption, and occasionally retribution.” -Ralph Nader Whenever you purchase goods or services in a personal, household, or family capacity, you are entitled to the rights and remedies of state and federal consumer law. Realistically, only a very small percentage of consumer problems can be addressed by hiring a private attorney. Everyday Law for Consumers teaches practical self-help remedies that ordinary Americans can use to protect their consumer rights. Michael L. Rustad, a nationally known practicing attorney and legal scholar, translates into plain English the legalese that forms the basis for many common transactions, including consumer loans, credit repair, credit, consumer leases, usury, interest rates, Internet transactions, identity theft, distance contracts, home shopping, television advertisements, door-to-door sales, and telephone solicitations. Using real-life examples, sample complaint letters, and an appendix of further examples, this easy-to-read book empowers everyday people to become effective self-advocates in an increasingly consumer-driven society.

Author Biography

Michael L. Rustad is Thomas F. Lambert Jr. Professor of Law and Codirector of the Intellectual Property Law Concentration at Suffolk University Law School. His articles and chapters have been cited by the U.S. Supreme Court and many state supreme courts. He has testified before both houses of Congress and has been interviewed by NBC’s Dateline, The Economist, The Wall Street Journal, and The New York Times.