Coaching and developing employees is not a one size fits all activity. Race, gender, class, education, culture and religion can all affect the needs of employees. Coaches, leaders and line managers must address this.

Diversity, Inclusion and Belonging in Coaching is a practical guide that explains how to understand different employee needs, identify what experiences can impact these needs and how to develop a truly inclusive approach to coaching and employee development. It also covers how to recognize the difference between employees in survival mode as opposed to those who are thriving, feeling psychologically safe and displaying healthy resilience.

Packed full of practical tips, tools, real-world examples, interviews and activities, this book provides guidance on creating an inclusive culture of belonging that ensures all employees thrive. This new edition also identifies key developments in Artificial Intelligence and how they can be incorporated into coaching. There is also specific guidance on how to deal with employee trauma such as prejudice, racism, bullying, burnout, imposter syndrome and grief. It also explains how to cultivate a system of acceptance and encourage all employees to safely bring their authentic selves to work. Supported by expert advice, personal experience and industry research, this book is crucial reading for all coaches, leaders and managers responsible for talent development.

Author Biography

Salma Shah is the Founder of Mastering Your Power, an award-winning coach training program focused on diversity, inclusion, belonging and equity. Based in London, UK, she has over 20 years of experience coaching senior leaders across various sectors and advising global organizations on building inclusive coaching cultures. Her clients include Co-op Group, John Lewis Partnership, and British Transport Police.

We are committed to protecting your rights under the Consumer Guarantees Act and working with our suppliers to assist with warranty claims. Products sold by Mighty Ape will be covered by a Manufacturer's Warranty for at least a one-year period from the date of purchase.

Your warranty will cover any manufacturing defects which, if existing, will present themselves within this warranty period.

Your warranty will not cover normal wear and tear, faults caused by misuse, and accidents which cause damage or theft caused after delivery. Using the product in a way it is not designed for will void your warranty.

Please refer to our Help Centre for more information.