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The book explores the relationship between assertiveness and diversity. The case studies and personal stories illustrate how individuals, teams, and organizations can make a difference and make it possible for everyone to be valued for who they are respected for what they do.
Author Biography
ANNI TOWNEND is a business psychologist with over twenty years of experience facilitating, coaching and counselling people in organizations. The focus of her work is on helping people to develop greater self-confidence, meaning and purpose, and to enjoy more positive and creative working relationships in which there is true respect and understanding.
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