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A handbook for professionals implementing or upgrading chatbots
In AI Chatbots For Dummies, chatbot expert Kelly Mirabella and veteran tech educator Eric Butow deliver a from-scratch guide to deploying AI-powered chatbots that keep your business’ customers happy. The book offers step-by-step instructions to building your bot and putting it into use — even if you don’t know how to code. You’ll learn how to reduce your workload, improve your company’s efficiency, increase customer satisfaction, and accomplish a ton of other useful business goals, like creating automated marketing campaigns and new sales strategies.
The authors walk you through exactly how you can use chatbots in a variety of use cases, from generating leads and sales to gathering audience and customer data and growing an audience. You’ll also learn how to:
Automate customer service and support, ensuring your customers remain loyal and satisfied
Measure the success of your chatbots and expand their capabilities over time
Connect your chatbots to other systems and tools, including email, CRMs, calendars, and more
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