A Stitch in Time

The textile and fashion industries have forever been at the mercy of rapidly changing styles and fickle customers who want the latest designs while they are still fashionable. The result for these businesses, often forced to forecast sales and deal with suppliers based on volatile demand, is a history of stock shortages, or costly markdowns. But, as the authors disclose in A Stitch in Time, technological advances that began in the 1980s introduced a new concept in retailing-lean retailing. Pioneered by entrepreneurs such as Sam Walton and WAL-MART and made possible by new information technologies for tracking sales data, lean retailing has enabled apparel producers to reorganize the manner in which they related to retail customers, undertook distribution, forecasted and planned production, and managed supplier relations. In an industry that typically suffered from great delays from warehouse to rack, sales data was now captured at the retailer’s checkout through bar coding and immediately transmitted back to distributors, manufacturers, designers, and even to the textile mills that weave the cloth.
Armed with up-to-the-minute data about colors, sizes, and geographic sales, everyone in the chain was able to reduce cost, increase efficiency, and keep the customer in style like never before. And today, the broad changes introduced in the apparal industry by lean retailing are rippling through a growing segment of the American economy. A richly detailed and resonant account, A Stitch in Time brilliantly captures both the history and the future of the fashion industry as it offers executives a new paradigm for understanding the challenges of retailing and manufacturing in all segments of our rapidly transforming economy.

Author Biography

Frederick H. Abernathy joined John T. Dunlop in a 1979 study of the Tailored Clothing Industry which led to the establishment of the Textile and Clothing Technology Corporation ([TC]2). His continued involvement with the apparel industry led the Alfred P. Sloan Foundation to support the research resulting in this book. He is Abbott and James Lawrence Professor of Engineering, and Gordon McKay Professor of Mechanical Engineering at Harvard
University. John T. Dunlop has had an extensive career in labor relations and government including serving as U.S. Secretary of Labor from 1975-1976 and more recently chair of President Clinton’s Commission on Worker-Management
Relations. He has also served as a mediator and arbitrator in a wide range of industries and is the author of more than ten books on labor relations and labor economics. He is Lamont University Professor, Emeritus at Harvard University. Janice H. Hammond investigates how manufacturing and logistics systems develop the speed and flexibility to respond quickly and efficiently to changing customer demand—critical capabilities in the retail-apparel-textile channel. She is the UPS
Foundation Professor of Business Logistics at the Harvard Business School. David Weil has written widely on the impact of technology and human resource policy on business performance based in part on his studies of the
retail-apparel-textile industries. His research spans the areas of labor market policy, industrial and labor relations, occupational safety and health, and regulatory policy. He is Associate Professor of Economics at Boston University School of Management.