To be a truly professional and successful individ-ual in the workplace, not only must a person have excellent job skills but he or she must have excellent people skills as well. There is nothing worse than walking into a situa-tion and not knowing how it should be handled. Pro-fessionalism is expected and respected. Lack of it can ruin your career. This book is about making sure that your mistakes do not get in the way of your career. Nothing goes unnoticed. Don't bring your career to a halt without even realising it. Walk into every situation feeling confident. Don't ever leave an interaction and have someone say, "You Did What?".
Kim Zoller started Image Dynamics, the most innovative professionalism-training firm in the country. Kerry Preston heads the east coast division. Kim and Kerry are dynamic international speakers who assist individuals and companies in projection the image necessary to be successful in today's competitive market.