This book is full of practical strategies and advice for dealing effectively with bullying in the healthcare environment designed specifically for employers and employees. It offers easy to implement advice and guidelines on intervention and prevention. The user-friendly format includes guided activities and case studies to illustrate the realities of bullying aid in comprehension and assist in no-nonsense application All healthcare employees particularly those in human resources and management roles should read this invaluable book. It also contains vital information for victims of bullying healthcare students and patients' rights groups.
Lecturer, Faculty of Medicine and Health Sciences, University of Nottingham, Nottingham