Ed Bott is an award-winning author and technology journalist who has been researching and writing about Windows and PC technology, in print and on the Internet, for more than two decades. He has written more than 30 books, all on Windows and Microsoft Office, which in turn have been translated into dozens of languages and read worldwide. You can catch up with Ed’s latest opinions and get hands-on advice at The Ed Bott Report on ZDNet (zdnet.com/blog/bott). You can also follow his lively and occasionally irreverent Twitter feed (@edbott). Ed and his wife, Judy, live in northern New Mexico with an adorable English Springer spaniel, Lucy, who was adopted with the help of English Springer Rescue America (springerrescue.org). She makes several cameo appearances in this book.   Craig Stinson, an industry journalist since 1981, was editor of Softalk for the IBM Personal Computer, one of the earliest IBM-PC magazines. He is the author or coauthor of numerous books about Windows and Microsoft Excel. Craig is an amateur musician and reformed music critic, having reviewed classical music for various newspapers and trade publications, including Billboard, the Boston Globe, the Christian Science Monitor, and Musical America. He lives in Bloomington, Indiana.