This thoroughly revised and updated second edition of When Health Care Employees Strike is an essential survival guide for health care administrators who must plan for and cope with the inevitable labor dispute. Written by Kenneth Kruger and Norman Metzger- two experts in the field of health care labor relations- this much-needed resource includes the critical information and useful strategies health care executives must have in order to be properly prepared. The authors provide detailed information on labor law, an analysis of the different types of disputes, advice on how to use mediation effectively, suggestions for assessing manpower needs before a strike occurs, and ideas for preparing contingency plans. In addition to presenting information on ways to prevent strikes, the book also contains a comprehensive step-by-step manual to ensure health care organizations can continue operation during a labor dispute.
Kenneth F. Kruger is president of Healthcare Human Resources Consulting Consortium, LLC, an association of professionals in human resources management and labor relations. He is past president of the American Society for Healthcare Human Resources Administration (ASHHRA). Norman Metzger is the author, coauthor, and editor of fifteen books and has written more than one hundred articles on the topics of labor relations, personnel administration, and social behavior. He is a recipient of the Annual Award for Literature from the American Society for Healthcare Human Resources Administration (ASHHRA). He is also past president of the American Society for Healthcare Human Resources Administration (ASHHRA).