If you sometimes find it difficult to know what to say, you are not alone. Whether it's congratulating someone on their marriage, writing a birthday message for a colleague, or offering condolences to the recently bereaved, most of us struggle to find the right words. "What to Say" contains the perfect words for every situation. Each section provides suggestions for what to say in written messages and in person, as well as a selection of relevant poems, quotations and extracts from literature - ensuring you'll have the ideal words for every situation. It includes advice on what to say for: Births, Deaths, Weddings, Anniversaries, Farewells, Congratulations, Thanks, Awkward situations ...and many more.