The complete, comprehensive reference for all segments of hospitality
VNR's Encyclopedia of Hospitality and Tourism is the essential reference for anyone in the industry. Covering the full range of topics including recipe standardization, tourism law, maintenance and engineering, psychographic segmentation, security management, guest services, and so much more, this book provides comprehensive guidance toward all aspects of the job. Each entry includes the basic tenets, latest methodologies, and issues, written by an expert in the topic. Although segmented for food service, lodging, and tourism, this complete reference covers the vast spectrum of hospitality to provide a one-stop reference for anyone working in the field.
About the Editors Mahmood A. Khan is Head of the Department of Hotel, Restaurant and Institutional Management at Virginia Polytechnic Institute and State University. He is the author of Concepts of Foodservice Operations and Management and Restaurant Franchising. Michael D. Olsen is a Professor in the Department of Hotel, Restaurant and Institutional Management at Virginia Polytechnic Institute and State University. He is a co-author of Strategic Management in the Hospitality Industry. Turgut Var is a Professor in the Department of Recreation, Park, and Tourism Sciences at Texas A&M University: He has written more than 150 articles on tourism and accounting and is a co-author of Planning for Tourism Development: Quantitative Approaches, Accounting: The Canadian Scene, Financial Accounting, and Managerial Accounting.