The coffee is very good (the gold pack espresso capsules are the best imo and have tried all the flavours), but the biggest plus for me is the incredible ease of use. The instructions are way too long and give initial impression will be complicated (fair warning!) but it's not at all, and once you have plugged in and ready to go there is absolutely no fuss and mess – no grinding beans/frothing milk, no pulling apart machine to clean it – no cleaning at all on daily basis except for dispensing one cup of hot water a day instead of coffee. And it's easier than making a cup of instant coffee, seriously (pop in capsule, push a button). The only downside – and reason for 4 instead of 5 stars – is that the Espressotoria capsules are not as widely available as Nespresso compatible ones (you won't find at Supermarket) – just note they are unique and you must get Espressotoria compatible capsules.
