With the release of the new NEC (formerly the New Engineering Contract), the use of the family of contracts continues to grow worldwide, as does the importance of understanding its clauses and nuances to everyone working in the built environment. Now in its fourth edition, this set of contracts is different to others in concept as well as format, so users may well find themselves needing a helping hand along the way. Written in plain English, Understanding NEC4: Term Service Contract offers a practical guide to the use and management of the NEC4 Term Service Contract (TSC). The authors describe the full life of a contract, from the initial selection of options and contract formation through to the operations period and ultimately termination and dispute resolution. Although born of the same stable as the NEC4 construction contracts, the TSC is aimed at maintaining infrastructure and differs significantly from its siblings. This is the first book to be written on the new contract and takes the reader through the important provisions including communications, planning, early warnings, compensation events and payments. It is ideal for clients, contractors and their advisors describing how to deploy the contract successfully.