Joyce Yee, PhD is a senior lecturer at UK s Northumbria University s Design School, teaching interaction, service and design methodologies across undergraduate and postgraduate levels. Joyce holds a Master of Arts in Visual Communication from Central Saint Martins College of Art and Design (UK) and was awarded a PhD in Design from Northumbria University. She has over 10 years working experience in a wide range of academic and professional environments as a graphic, interaction and service designer. Emma Jefferies, PhD is an independent design consultant and a dyslexic troublemaker. Her natural habitat is out in the wild, consulting with global innovation and design teams in places like South America, Asia and Europe to improve the way they innovate. She holds a Multimedia Design degree and an internationally award-winning Design PhD from Northumbria University, UK on enhancing visual practices. Lauren Tan, PhD is a Design Strategist at Deloitte Consulting Australia. She has worked as a designer in various capacities including graphic design, management consulting, service design and social design. She has also been involved in building design capabilities for innovation in not-for-profit organizations and in government. Lauren holds a Bachelor of Design Honours degree from the University of Technology Sydney and a Master of Business degree from the University of Technology Sydney and a Master of Business degree from the University of Sydney, Australia. The authoring team has successfully published Design Transitions in October 2013. The authors individually have established research publication on design methods, tools and social practices of designers. Joyce and Emma have worked successfully together on a previous research project."