From a man with far too much time on his hands comes this collection of barmy correspondence, guaranteed to put a smile on the face of even the most dedicated customer services assistant. Whether he's appealing to the British Lubrication Federation for advice on resolving his catflap predicament or making an enthusiastic request to Tiffany & Co. for Tiffany's autograph, Mark Hebblewhite knows how to make a nuisance of himself. If you have ever wanted to ask Mc Vitie's whether a custard creme is really just an albino bourbon, this book has the answer - as well as the answers to some other questions you might never have thought to enquire about.
Mark Hebblewhite has been working in the Service industry for a long time, so he knows a thing or too about Customer Service. But even he is surprised that so many companies bothered to reply to his letters. He lives in the Isle of Man with his girlfriend who bet him he would never get a book published..