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The Trusted Advisor by David H Maister
The Trusted Advisor by David H Maister
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The Trusted Advisor

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Description

This is a guide to professional success. In the modern world of business, it's all about the ability to earn the client's trust and thereby win the ability to influence them. In these high risk times, trust is more valuable then gold. This detailed resource book provides readers with the five crucial steps they need for developing, managing and improving client confidence.

Author Biography:

David H. Maister, of Maister Associates, Inc. is the author of two previous highly acclaimed business books and is also a former professor at the Harvard Business School. Charles Green, a former vice president of the famed MAC Group, is the founder of GreenSea Consulting. Robert Galford teaches business management courses at Columbia School of Business and Kellog Graduate School of Management.
Release date NZ
January 2nd, 2002
Audiences
  • General (US: Trade)
  • Professional & Vocational
Pages
256
Dimensions
153x234x19
ISBN-13
9780743207768
Product ID
2382497

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