Business & Economics Books:

The Quality Business

Quality Issues in the Smaller Firm
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$144.00
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Description

This book is the first seriously to consider quality issues in smaller firms, based upon well-conducted research and careful theorising. Subject covered include: * the relevance of formal quality standards such as BS 5750 to small firms * definitions and implementations of 'quality' in a business context, from formal standards to Total Quality Management * interviews with a selected sample of over 150 owner-managers * detailed case studies of small firms * analysis of self-generated quality strategies * the variety of formal methods of quality control.

Author Biography:

Julian North is a Researcher in the Small Business Research Centre at Kingston University., Robert A.Blackburn is Director of the Small Business Research Centre at Kingston University., James Curran is Emeritus Professor of Small Business Studies at Kingston University.,
Release date NZ
December 25th, 1997
Audiences
  • Postgraduate, Research & Scholarly
  • Undergraduate
Pages
246
Dimensions
140x216x23
ISBN-13
9780415146081
Product ID
3898313

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