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A practical hands-on guide to unleashing the power of this new approach to employee empowerment In this ideal follow-up to their 1995 book, The Power of Open-Book Management, John Schuster, Jill Carpenter, and M. Patricia Kane provide everything needed to put open-book management principles to work. Destined to be a daily reference guide, this field book supplies an array of tools, including action-steps, dialogues, training exercises, and benchmarks. * The first, nuts-and-bolts guide to putting open-book management principles to work throughout the organization * Separate sections geared to people responsible for training and rolling out OBM initiatives, including HR professionals as well as finance and sales managers * Covers OBM as it is being applied in small, medium, and large organizations, government agencies, and non profits JOHN P. SCHUSTER, JILL CARPENTER, and M. PATRICIA KANE (Kansas City, Missouri) are principals of Capital Connections, Inc., a groundbreaking consulting and training company specializing in open-book management.
The Capital Connections client list includes Sprint, Volvo, Bristol-Myers, Squibb, Utilicorp, United, Excell Agent Services, and Syncrude Canada.
JOHN P. SCHUSTER, JILL CARPENTER, and M. PATRICIA KANE are principals of Capital Connections, Inc., a consulting and training company specializing in Open-Book Management. Their clients include Sprint, GE Capital, UtiliCorp United, Central-Southwest, and New York Life.