Chris Green has had a long and illustrious career in the British railway industry with a reputation for the adoption of business-led management of passenger services both in the British Rail and privatised eras, and has been described as "the best chairman BR never had". In January 1986 he became BR Sector Director, London & South East. In April he announced that Marylebone station in central London would be reprieved from closure, and in June he launched Network SouthEast to unify London suburban rail services. At the beginning of 1992 he was appointed managing director, InterCity with a remit to create a new integrated and profitable business sector (from that April) which he did with a particular emphasis on customer service. In 1999 he became chief executive of Virgin Trains with a twofold mission - to deliver a markedly improved service on the existing network and ensure the £1.8bn worth of new Class 390 Pendolino, Class 220 Voyager and Class 221 SuperVoyager trains would be delivered on time. From 2005 to 2010 he was a non-executive director of Network Rail. Mike Vincent was Head of Management Development at InterCity Rail Company UK and was an Internal Business Consultant and Change Consultant at British Rail. He has now founded Coburg Consulting - Writing Positively for Rail. In his role as founder, Mike is a freelance writer, editor, psychologist and leadership coach. A member of the Chartered Institute of Logistics & Transport, Mike is also one of the founder members of the Association of Business Psychologists.