Dennis D. Pointer has worked with more than four hundred clients asa consultant, retreat facilitator, and speaker. His firm, Dennis D.Pointer & Associates, provides governance consulting, retreatfacilitation, assessment, redesign, and development services tononprofit organizations, commercial corporations, and governmentagencies. He is vice president and partner, American Governance andLeadership group LLC. Pointer is also Hanlon Professor of HealthPolicy and Research, San Diego State University. He is also theAustin Ross Professor, Department of Health Services, School ofPublic Health and Community Medicine, University of Washington(Seattle). James E. (Jamie) Orlikoff is president of Orlikoff and Associates,Inc., a firm specializing in governance improvement and leadershipdevelopment. He is executive director of the American Governanceand Leadership Group LLC and the national advisor on governance andleadership to the American Hospital Association. In these variouscapacities, he has worked with over six hundred organizations tostrengthen their governance effectiveness and efficiency. Orlikoffserves on the board of trustees of Pitzer College in Claremont,California.