The face of Europe is changing. The workforce of the 21st century will include growing numbers of women and people of colour. Corporations and other organizations must develop new management skills if they are to remain competitive in the new environment. This collection of the most-requested articles from the quarterly journal, "The Diversity Factor", provides both theoretical and practical information that will help organizations learn to "manage diversity" successfully. Consultants and academics describe processes that are being used to knock down organizational barriers that prevent the new employees from achieving their full potential, while managers and executives demonstrate how these processes are being implemented in their organizations.

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McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide