The Balanced Scorecard Management System has evolved from a simple management system to a fully--fledged framework for creating a strategy--focused organization. Remarkably popular in North America, Europe and Australasia, it is quickly growing in importance within Asia. This book provides a practical overview of how Asian companies are implementing balanced scorecards. In addition to over 15 case studies, the work benefits from an exclusive survey of corporate experience and input from regional and global subject experts.
Table of Contents
Foreword by David P. Norton. Acknowledgements. 1. Introduction. 2. How the scorecard is being used in practice. 3. The role of senior management. 4. Building the scorecard team. 5. A template for choosing consultants. 6. Creating the enterprise--level strategy map. 7. Creating the enterprise--level balanced scorecard. 8. Scorecard devolution: The structural challenge. 9. Scorecard devolution: The cultural challenge. 10. Scorecard automation. 11. Advanced usage: An integrated financial and strategic management system. 12. Conclusion: The balanced scorecard -- The future and action template. Appendix. Index.
James Creelman is a management author and advisor specializing in the Balanced Scorecard. Dr David Norton, co--creator of the Balanced Scorecard concept has referred to James as 'the foremost chronicler and historian of the Balanced Scorecard movement'. James is the Global Best Practices Advisor for ODI Indonesia. He is also Senior Business Advisor for the USA headquartered The Hackett Group, which provides best--practices--based and empirically proven advice to clients looking to drive world--class performance. James has written six major works on the Balanced Scorecard. Naresh Makhijani is a senior consultant with the Indonesia--headquartered OTI(Organization Transformation International) and Director of the Singapore--based Balanced Scorecard Solutions. A specialist in strategy management and organization transformation he has undertaken more than 40 Balanced Scorecard consulting engagement in Switzerland, Singapore, Thailand, India and Indonesia.