In short, everything you need to know to make your B&B a truly special place to stay! This book has been written for would-be and current B&B owners. It can be used as a short course giving invaluable insights for the experienced and inexperienced alike.
Table of Contents
PART ONE: PREPARING TO ENTER; THE B&B BUSINESS; 1. It's up to you; 2. Who is your market?; 3. Who is your customer?; 4. Preparing your property; 5. Doing your homework; 6. Doing Your Feasbility Study; PART TWO: HOW TO RUN YOUR B&B EFFICIENTLY AND SUCCESSFULLY;7. Putting the people back in service; 8. Housekeeping; 9. Occupational health and safety; 10. Food and the Bed & Breakfast; 11. Day-to-Day Operations; 12. The Hospitality Industry and You; 13. Marketing your B 14. The fundamentals of business;15. Writing your business plan; Glossary; Useful Addresses; Index.
Stewart Whyte is a researcher, lecturer and author of nine how-to books on getting into bed & breakfast. He is an international authority on this subject and has extensive experience in the development of regional tourism strategies in many parts of the world.