In the modern workplace where training needs are constantly changing and new challenges arise every day, social learning allows employees to leverage the expertise around them at the point of need digitally or face-to-face rather than waiting to take a training course. Until now, this type of learning has been difficult to promote, assess and measure, but Social Learning shows how to implement and leverage collaborative learning effectively so that teams can learn from each other and boost productivity across the business. This practical guide enables learning and development and HR professionals to answer questions about access to learning, knowledge sharing and learning through technology. When employees on average will have forgotten 42% of what they've learned after a formal training programme, it has never been more important to promote social learning in the workplace. From providing essential advice on how technology can facilitate social learning to benefit passive and reluctant learners to explaining how to analyze social learning and formulate a strategy, Social Learning helps determine where to focus efforts to benefit both individuals and the business as whole.

Author Biography

James Tyer is a learning strategy, collaboration and people analytics specialist. He is the North American Director of Growth and Customer Success at SWOOP Analytics and was formerly the Global Social Collaboration Lead for Kellogg Co where he created its Social Centre of Excellence. Mark Britz is an organizational performance strategist. He has over 15 years' experience in working in learning and development as both a designer and development manager for organizations including Pearson Digital Learning and The State University of New York (SUNY) Research Foundation.