With a focus on both manufacturing as well as non-manufacturing organizations, Six Sigma Fundamentals demystifies the Six Sigma methodology and provides the reader with a solid understanding of what defines a Six Sigma initiative. Each chapter fully addresses the concepts of the Six Sigma philosophy and explains the methodologies for real-world applications.Six Sigma Fundamentals gives a comprehensive overview to the entire process - from understanding the significance of "customer requirements," the variation-reducing tools, the necessary roles and responsibilities of all employees throughout the organization, all the way to "Designing for Six Sigma" and "implementation strategy." Click here for Six Sigma Forms Click here for definitions of Six Sigma terminology