This book offers a new perspective on coping with the perceived disorder and chaos of today's ever-changing workplace. By outlining a series of actions, through four major principals of change, SHIFT constitutes a "different approach" for leaders who must manage the human side of change. It offers simple steps to help leaders slow down, notice how they contribute to the work environment, and then move forward in a more meaningful, effective and personally rewarding manner.

Author Biography

Janice M. Calnan, MEd, NCC, is the principal of Calnan & Associates in Ottawa, Canada. For over 14 years, she has worked with senior managers, executives and engineers in the automotive, aerospace, healthcare and technology industries in both the US and Canada. A psychotherapist and specialist in the human side of organisational change, Janice coaches leaders on how best to deal with the growth, change and quality issues that can paralyse even the most successful organisations.