Non-Fiction Books:

Reinventing Government in the Information Age

International Practice in IT-Enabled Public Sector Reform

Customer rating

Click to share your rating 0 ratings (0.0/5.0 average) Thanks for your vote!

Share this product

Reinventing Government in the Information Age
In stock with supplier

The item is brand new and in-stock in with one of our preferred suppliers. The item will ship from the Mighty Ape warehouse within the timeframe shown below.

Usually ships within 2-3 weeks


Delivering to:

Estimated arrival:

  • Around 16-21 November using standard courier delivery


Will information technology help reinvent government? It might, but only if it is correctly managed. This book provides a new model for management of information age reform, based on a review of international experience. It offers practical guidance, analytical insights and detailed case studies. It will therefore be of value to practitioners, students, educators and researchers in both public administration and information systems. The book begins with a review of government reinvention and the contribution of information and of information technology to that reinvention. The rapid spread of information age reform is charted. The ineffective approaches to reform used by many public managers are described, and contrasted with the effective, integrated approach used by a small minority. A model is developed to explain why information age reform initiatives succeed or fail. From this, a set of practical techniques for successful information age reform is identified, based on international best practice. These management insights are supplemented by more than a dozen in-depth case studies, drawn from the US, UK, mainland Europe, and developing countries. The studies cover all aspects of reform: efficiency decentralization, resource and performance management, marketisation, accountability and democratisation. An educators' guide is provided for those wishing to use the cases as the basis for individual or group training. Kim Viborg Andersen, Copenhagen Business School, Joan Ballantine, University of Warwick, Peter Benjamin, University of the Witwatersrand, Subhash Bhatnagar, Indian Institut
Release date NZ
January 11th, 2001
Edited by Richard Heeks
Country of Publication
United Kingdom
Product ID

Customer reviews

Nobody has reviewed this product yet. You could be the first!

Write a Review

Marketplace listings

There are no Marketplace listings available for this product currently.
Already own it? Create a free listing and pay just 9% commission when it sells!

Sell Yours Here

Help & options

  • If you think we've made a mistake or omitted details, please send us your feedback. Send Feedback
  • If you have a question or problem with this product, visit our Help section. Get Help
  • Seen a lower price for this product elsewhere? We'll do our best to beat it. Request a better price
Filed under...

Buy this and earn 991 Banana Points