USB audio processor that connects QD equipped headsets to PC
DA80
High performance USB audio processor for analog headsets.
When you deploy softphones in your customer service center, Plantronics DA Series USB audio processors deliver a more complete audio experience by providing context for every call. The DA Series offers exceptional quality and control, helping you gain deeper insights, and meet OSHA and Noise at Work specifications. When combined with Plantronics Manager Pro, an additional service, you will be able to communicate with intelligence and create new experiences for your team and customers.
Lightweight and simple to use, with USB easy-to-operate connections and Quick Disconnect (QD) features so your team can easily switch between workstations. With built-in Digital Signal Processing and echo suppression for leading audio clarity, acoustic protection for your team, and enhanced controls to improve customer conversations. The DA Series takes management a step further— providing operational insights to improve personnel performance, processes and inventory tracking.
Key features
- Compatibility to remotely monitor, manage, and maintain audio devices company-wide with Plantronics Manager Pro (Supported by Plantronics Manager Pro 3.8 or later; service offered separately)
- Modern and sophisticated styling conveys quality and confidence
- Easy, at-your-fingertips interface enables customer service representatives to bypass onscreen call control menus for better focus on customers
- QD feature provides walkaway convenience and compatibility with Plantronics QD-equipped headsets
- Superior noise and echo cancellation for richer, clearer conversations
- Acoustic exposure algorithms help you meet OSHA and Noise at Work regulations
Specifications
- Connects to PC via USB and Plantronics QD-equipped headsets
- Ideal for Telephone-intensive users, including formal customer service centers and help desks with Plantronics QD-equipped headsets
Hardware features
- Advanced audio processing
- Noise at Work and G616 support
- Anti-startle
- Automatic gain control
- Transmit noise suppression
- QD style: 4pin
- Headset compatibility: EncorePro 500/700 Series, Legacy tops
Smart highlights
- Call answer/end, mute and volume controls (Supported by Plantronics Hub v3.4 or later)
- Advanced audio processor inventory management (Supported by Plantronics Manager Pro 3.8 or later; service offered separately.)
- Download Firmware Updates (DFU)(Supported by Plantronics Manager Pro 3.8 or later; service offered separately.)