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Outsourcing of business processes has been a major and growing trend. Many major corporations have outsourced overseas and the next wave will include many SMEs moving outsourcing operations. The changes and implications for business are substantial. Based on the latest research and data, with extensive case studies, diagrams, and interviews with major corporations, this book provides a comprehensive analysis and highlights the best practice and pitfalls to avoid.
ALPESH B. PATEL is an international bestselling author of several books and a professional investor. He is a Financial Times Columnist and Bloomberg Television's Award Winning Internet and Online Trading Specialist and co-presenter of, ''Bloomberg' and 'Bloomberg Money'. He was the author of one of the Independent Newspaper and Amazon's Top 10 business books of 1999. He is also a Visiting Fellow in Business at Corpus Christie College, Oxford University.