Based on a number of previous editions of the bestselling text, Organizational Behavior by Schermerhorn/Hunt/Osborn, this first edition addresses the complex issues that knowledge-based work organizations face in the early 21st century. Featuring more examples and cases from Europe and Asia, the authors combine a managerial approach aimed to help existing and aspiring managers meet increasingly challenging performance targets, with a rounded and critical perspective that questions and looks deeper into the research behind the theories.
Table of Contents
About the Authors. How to Use This Book. Accompanying Resources. Preface. Acknowledgements. Part 1 Introduction. 1. What is organizational behaviour? Part 2. Individual Behaviour and Performance. 2. Individual attributes and their effects on job performance. 3. Learning, reinforcement and self-management. 4. Motivation and empowerment. 5. Job design and performance. Part 3. Group Dynamics and Team Performance 6. Groups and teams. Part 4. Organizational Processes and Performance. 7. Organizational structure and design. 8. Organizational culture, values and diversity. 9. Leadership. 10. Power and decision-making. 11. Communication, negotiation and conflict. 12. Organizational change. Part 5. Case Studies. Sedlacek Software Spolencost (SSS). Hermitage University. Truly a Great Disappointment. Teaming in Singapore's Public Service. Transalpine Fitness. (TAF). Motorola: Seeking Direction. Channel 6 TV. The Ups and Downs of National Mutual/AXA. Glossary. Index.