Operation Strategy Second Edition Nigel Slack and Michael Lewis Ideal for Advanced Undergraduate and Postgraduate students, this book builds on concepts from Strategic Management, Operations Management, Marketing and HRM to give students a comprehensive understanding of Operations Strategy. Features *Comprehensive and accessible with authoritative authorship and an excellent blend of theory and practice *A European context *Engaging case studies *Teaching resources including an Instructor's Manual with extensive case notes and PowerPoint slides at www.pearsoned.co.uk/slack. What's New? *This new edition has been focused to concentrate on the most significant topics in the subject, with 10 chapters replacing the previous 15. New material has been added and coverage of some older topics has been revised (see new table of contents). *End-of-chapter case exercises have been replaced by a major end-of-book section of Harvard-type' cases. *New to the Instructor's resources online: additional cases and a set of questions and answers for class use / exam use.* New coverage of hot topics, such as the implications of ERP and Six Sigma on ops strategy, agility and it's inter-relationship with lean, supply management issues, operations strategy for competitive advantage and SCM, and implementation.

Table of Contents

Brief contents List of figures, tables and exhibits from case studies Preface Acknowledgements Chapter 1 What is operations strategy? Chapter 2 Operations performance Chapter 3 Capacity strategy Chapter 4 Supply network strategy Chapter 5 Process technology strategy Chapter 6 Improvement strategy Chapter 7 Product and service development and organization Chapter 8 The process of operations strategy sustainable alignment Chapter 9 The process of operations strategy substitutes for strategy? Chapter 10 The process of operations strategy implementation? Case studies Bunge Limited From Russiawith love Ikea's global sourcing challenge: Indian rugs and Child labour McDonald's Corporation Kuhn Flowers Inditex: Zara and beyond Delta Synthetic Fibres (DSF) The GreenvilleOperation Turnround at the Prestonplant (revised) DisneylandResort Paris Index