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Operational support and analysis

ITIL intermediate capability handbook

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Paperback / softback

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Operational support and analysis by Stationery, Office
$35.99
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Description

Updated in line with the ITIL 2011 editions and the Operational Support and Analysis (OSA) syllabus, this quick-reference guide will help you as you study for the OSA module of the ITIL Intermediate Capability qualification. Beyond the exam, this handbook is a practical resource that can be used in the workplace. Companion volumes covering the other Intermediate Capability modules are also available.
Release date NZ
November 4th, 2013
Country of Publication
United Kingdom
Edition
2nd ed
Illustrations
col. figs
Imprint
TSO
Pages
191
ISBN-13
9780113314294
Product ID
21785442

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