John Koster, M.D.:John Koster, M.D., writer, educator and board member, served as the CEO of Providence Health & Services. He retired in December 2013. Providence is one of the largest health systems in the US, with over 67,000 employees, 33 hospitals and operating in five western states. Dr. Koster joined Providence as chief medical officer in April 1997 and held numerous roles in system operations until he became president and chief executive officer in 2003. He was selected as one of Modern Healthcare magazine's 50 Most Influential Physician Executives in 2012. Prior to joining Providence, Dr. Koster served as senior vice president of VHA, Inc. in Irving, Texas, a nationwide network of health care organizations and physicians. He has also held senior leadership positions at Presbyterian Healthcare Services in Albuquerque, New Mexico and at Rocky Mountain Healthcare Company in Denver, a regional BCBS plan. His clinical practice was in emergency medicine and internal medicine. He is board certified in internal medicine. Co-founder, Chairman and CEO, The Health Management Academy, Gerald E. Bisbee, Jr., Ph.D., MBA, is an experienced healthcare policy and financing executive. His leadership positions have spanned Wall Street, academia, health policy and entrepreneurial ventures in the information technology, health services and medical device industries. He is co-founder, Chairman and CEO of The Health Management Academy which provides research, best practices and peer education exclusively for executives of the largest health systems and prominent health-related companies. He has been an HMO, practice management, information services and medical device CEO, as well as Director of the Healthcare Services Group of Kidder Peabody & Co. He has been a faculty member in graduate management programs at Yale and Northwestern Universities and President of the Health Research and Educational Trust, the research and educational affiliate of the American Hospital Association. He is published in the healthcare finance and health services areas. His MBA is in healthcare and finance from The Wharton School of the University of Pennsylvania and his Ph.D. is from Yale University in chronic disease epidemiology, with an emphasis on survey research. Ram Charan: Ram is the coauthor of the bestsellers Execution and Confronting Reality and the author of What the CEO Wants You to Know and ten other books. A noted expert on business strategy, execution, building high performance organizations, 21st century leadership, corporate boards and succession, he has worked with leaders of some of the world's most successful companies, including GE, Bank of America, Verizon,Coca-Cola,3M, Merck, Aditya Birla Group and Tata Group.