Mindful Listening (HBR Emotional Intelligence Series)

Name: Mindful Listening (HBR Emotional Intelligence Series)
SKU: 28591603
Price: 46.00 NZD
Availability: InStock

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Paperback / softback

Series:

HBR Emotional Intelligence Series

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Description

Listening is a critical skill for leaders and managers alike, but it's not as easy as it sounds. We often get distracted by what we want to say, rather than focusing on what someone else wants us to hear. But by listening well, you can engage employees, promote the discovery of ideas, and clarify your own thinking. In this book, you'll learn from the latest research what prevents you from hearing others, when to focus on your inner voice, and how to converse more effectively, so you better understand your counterpart's emotions and point of view. How to be human at work. HBR's Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work.

Author Biography:

Harvard Business Review is the leading destination for smart management thinking. Through its flagship magazine, 13 international licensed editions, books from Harvard Business Review Press, and digital content and tools published on HBR.org, Harvard Business Review provides professionals around the world with rigorous insights and best practices to lead themselves and their organizations more effectively and to make a positive impact. Author social media/website info: hbr.org; @HarvardBiz; linkedin.com/company/harvard-business-review; facebook.com/harvardbusinessreview; youtube.com/user/harvardbusinessreview

Release date NZ

March 26th, 2019

Author

Audience

Professional & Vocational

Pages

160

Series

HBR Emotional Intelligence Series

Dimensions

130x180x14

ISBN-13

9781633696679

Product ID

28591603

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