Part One Of The System Series Presented by Merchlife. The system, in all its glory was forged in necessity, nurtured by enthusiasm, and born in excitement. In this volume we will cover the first piece of what you need know on your journey to maintain success in your profession as well as in life! "How to Master a Conversation" is the difference between victory and defeat when involved in any verbal engagement. If you have ever had a product to sell, a request to make of someone, or an action you needed to inform others on before taking, this part of the system is the blueprint to mastering the variety of those conversations. Once learned and properly utilized, volume one of the system series is arguably the up most essential component in any successful merchandiser's lifestyle. It consists of five steps. Not only mastering the five steps, but implementing them within any applicable conversation and reaping desired results, will become habitual if you use the entire system correctly and consistently.