Mik Wisniewski is a Senior Research Fellow at the University of Strathclyde Business School, UK where he has specific research interests in performance measurement and performance management, particularly for public sector organisations. His research expertise relates to benchmarking, process mapping and the use of the balanced scorecard as well as business analysis and modelling. He has extensive teaching and consultancy experience across the UK, Europe, Africa and the Middle East in the areas of economic analysis, modelling and forecasting. He has worked with companies such as British Energy, British Gas, Shell, Scottish Power and with a variety of public sector organisations.