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Managing with Total Quality Management by Adrian Wilkinson
Managing with Total Quality Management by Adrian Wilkinson
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Managing with Total Quality Management

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Managing with Total Quality Management

Theory and Practice
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Description

The authors relate Total Quality Management (TQM) to the broader organization and environment in the context in which TQM is located, bringing in consideration of organizational culture and structure, of employee relations and the balance of power between management and employees. This involves a critical appraisal of TQM, considering both the way in which employees perceive its operation in practice and the question of "who gains what" from TQM.

Author Biography:

ADRIAN WILKINSON is Professor of Human Resource Management at Loughborough University Business School. He was previously Senior Lecturer in Human Resource Management at the Manchester School of Management (UMIST). TOM REDMAN is Lecturer at Teesside Business School ED SNAPE is Lecturer in the Department of Management, Hong Kong Polytechnic University MICK MARCHINGTON is Professor of Human Resource Management and Dean of Management Studies at the Manchester School of Management, UMIST
Release date NZ
January 1st, 1998
Audiences
  • Postgraduate, Research & Scholarly
  • Professional & Vocational
  • Undergraduate
Country of Publication
United Kingdom
Illustrations
VIII, 216 p.
Imprint
Red Globe Press
Pages
216
Publisher
Bloomsbury Publishing PLC
Dimensions
156x232x17
ISBN-13
9780333620076
Product ID
8269791

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