Outsourcing increasingly is being used by firms around the world to gain focus on their core competences and strategies, whilst leveraging the resources available to them. - These advantages, however, depend upon effective management of the relationships involved. - What works, and what doesn't? - This critical issue is addressed drawing on the outsourcing experiences of four diverse organisations.
Kim Langfield-Smith is Professor of Accounting, and Head of the School of Business at La Trobe University. David Smith is a lecturer in the Department of Accounting and Management at La Trobe University. Carolyn Stringer is Lecturer of Accounting at University of Otago, New Zealand.