using standard courier delivery
Managing Knowledge Security is a comprehensive reference detailing how to secure both the physical and intangible assets owned by a business. Citing international examples such as Hewlett Packard, Microsoft, Google, Boeing and Amazon, the author covers all aspects of knowledge protection from employee retention strategies, to physical security and how to deal with crises. The book stresses the importance of taking measures to retain key assets and to avoid data and knowledge falling into the hands of competitors. It also offers practical strategies based on the author's experience of working in the field. The concluding chapter summarizes the lessons learned.
Kevin C Desouza is on the faculty of the Information School at the University of Washington. He is a Senior Strategic Advisor to The Engaged Enterprise, a strategy consulting firm with expertise in the areas of knowledge management, crisis management, strategic deployment of information systems and government, and competitive intelligence assignments. He is co-author of The Outsourcing Handbook (Kogan Page) and editor of New Frontiers of Knowledge Management.