This text draws upon a broad and growing literature on culture and management to discover national differences in management practice. It clearly relates cultural differences to daily business practice by using many and varied examples. A diverse range of topics is covered, from structure and strategy to social responsibility and ethics. Amongst other things, issues surrounding the role of technology are developed in response to developments in the field, bringing the book up-to-date in this important area. This edition also develops and expands the coverage of the institutional and educational perspectives, reflecting contemporary business interests. A solid theoretical framework, thoroughly integrated with research, should provide students with invaluable insight into application in the real world and there is a framework for analyzing national culture which can also be applied to other cultural spheres - regional, industry, corporate and functional/professional - providing students with an understanding of how any business encounter represents the interaction of several cultural spheres. Case studies are drawn from around the world.
Susan C. Schneider is Professor of Human Resource Management at HEC University of Geneva, Switzerland, and Visiting Professor of Organizational Behavior at INSEAD, France. As well as her research into cross-cultural management, she has actively worked to internationalize the 'mindsets' of managers and companies. Jean-Louis Barsoux is Senior Research Fellow at INSEAD, France. He is the author of several books on culture and diversity in management, and has written for Harvard Business Review and the Financial Times.