This book offers a unique way to understand the processes of organizational change. Its strength lies in two key areas: The discussion and explanation of a strategic sensemaking approach, for helping managers, management educators and students to understand organizational change. A longitudinal study of a major company which underwent several organizational changes, revealing some of the key problems and challenges that managers face when introducing, implementing and managing change. Applying an invaluable sensemaking framework to organizational change and combining the theory and practice of implementing change, this book represents an instructive and informative view on change in business. Rather than being structured as a "how to" book, Making Sense of Organizational Change provides the reader with practical insights and skills for managing (or resisting) change.
Jean Helms Mills is Assistant Professor of Organizational Behaviour at Acadia University, Canada.