Rachel Wright is an entrepreneur, process engineer, and Atlassian Certified JIRA Administrator. She started using JIRA in 2011, became a JIRA administrator in 2013, and was certified in 2016. She is the owner and founder of Industry Templates, LLC, which helps companies grow, get organized, and develop their processes. Rachel also uses Atlassian tools in her personal life for accomplishing goals and tracking tasks. Her first book, the "JIRA Strategy Admin Workbook," was written in Confluence and progress was tracked in JIRA!