For anyone communicating with other people, from nice people to complete jerks, neuro-linguistic programming (NLP) can be life changing. People use these techniques to be more successful, to teach, to motivate, and to change relationships. In short, NLP has allowed many people to become more successful in everything they do.NLP is about how we think, learn, feel and act, which influences how well we communicate with each other. This book is designed to cut to the chase, and highlight the communication methods that are most important when applied to interpersonal relationships in our everyday lives. The information is delivered in an easy to understand manner and gives examples along the way to help the reader understand and use NLP to improve communication and understanding with others, whether those people are nice.... or not so nice.