Every day, we must work with others to solve problems and make decisions. Yet these efforts at collaboration often leave us frustrated. This work reveals why collaborative problem-solving seems so hard, and describes five time-tested principles for making collaborative efforts more joyful. The principles are - Involve the Relevant Stakeholders, Build Consensus Phase by Phase, Design a Process Map, Designate a Process Facilitator, and Harness the power of Group memory.
David Straus founded Interaction Associates in 1969. Over the years, he has served in every major leadership position in the company, including president, CEO, and chairman of the board. Under his guidance, Interaction Associates has become a recognized leader in organizational development, group process facilitation, training, and consulting.
Mr. Straus guided the development of Interaction Associates' consulting practice and training programs. He was also responsible for major change efforts in a variety of organizations, including the health care and service industries. He has worked with social action partnerships in Newark, New Jersey, and Palm Beach County, Florida, as well.
Mr. Straus earned a Bachelor's degree from Harvard University and a Master's degree in architecture from Harvard's Graduate School of Design. With grants from the National Institute of Mental Health and the Carnegie Corporation, he conducted re- search in creativity and developed training programs in problem solving. Mr. Straus also coauthored the bestseller How to Make Meetings Work (Jove Books, 1976).
David Straus lives in Cambridge, Massachusetts, with his wife, Patricia. They have two daughters, Sara Landis and Rebecca Straus.