This resource provides: guidance on the business and technical writing process, real examples, in-depth treatment of grammar and usage; and coverage of oral and electronic communication in government, science and industry, web page design, the internet, search engines, e-mail, faxes and more.
Gerald J. Alfred is a professor of English at the University of Wisconsin-Milwaukee, where he teaches business and technical writing. Charles T. Brusaw is presently a business writing consultant for many corporations worldwide. He retired from NCR Corporation after working for twenty years as a technical writer. He has also worked in advertising, public relations, and curriculum development. Walter E. Oliu is Acting Director of the Division of Freedom of Information and Publications Services at the Nuclear Regulatory Commission and has taught at Miami University of Ohio and Slippery Rock State University.