GERALDINE HEALY is Professor of Employment Relations at Queen Mary, University of London in the UK. She has researched and published in the field of employment relations with a particular focus on studies of women and trade unions, individualism and collectivism and career development. As part of the ESRC Future of Work Programme, Professor Healy has explored the double disadvantage of minority ethnic women in trade unions and her forthcoming work will consider young minority ethnic workers in traditional and high technology industries, and highly qualified and low paid workers in the health services. EDMUND HEERY is Professor of HRM at Cardiff Business School, Wales, and Chief Editor of the British Journal of Industrial Relations. He has researched extensively in the field of employment relations with a particular focus on recent developments in UK trade unions. Professor Heery has carried out research on union recruitment and organizing activity, part of which included an evaluation of the TUC's Organizing Academy. He has also researched union representation of workers with non-standard employment contracts, including part-timers, agency workers, freelances and workers with fixed-term contracts. Professor Heery is currently working on the representation of workers through non-traditional institutions, such as campaigning and voluntary organizations. PHILIP TAYLOR is Reader in Industrial Relations and HRM at the University of Stirling in Scotland. While call centre research has dominated his academic output, he has researched and published widely in many areas including occupational health, trade unionism and HRM, work organization and privatization. He is a lead member of project funded under the UK's ESRC Future of Work Programme. WILLIAM BROWN is Master of Darwin College, Cambridge, and Professor of Industrial Relations at Cambridge University in the UK. He was previously Director of the Industrial Relations Research Unit at Warwick University. He is a member of ACAS Council, and of the Low Pay Commission, Chair of the National Fire Brigades Disputes Committee, and of the Advisory Board of the TUC Partnership Institute.