Paul M. Connolly, Ph.D., has provided organizational measurement services since 1981, including employee surveys, 360 feedback, personality assessment, expatriate assessment, customer surveys, and work-life balance assessments. Connolly is the founder of Performance Programs, an organizational measurement firm in Old Saybrook, Connecticut. He has worked with organizations of all types, sizes, and locations, using multiple survey delivery and reporting methods. This is his fifth book in the human resources field.