This handbook covers key management issues and aims to guide information professionals through the maze of common problems. To reflect the increasing integration of library, information centre, records, IT and telecommunications management, the book takes an integrated approach to managing the modern information centre. Topics covered range from strategic, IT and human resource planning, to leadership, conflict and change management. Further key areas include service delivery, risk management and the information life cycle.
Jo Bryson lectures regularly on library and information centre management. She is currently in a senior management position relating to information technology with the Western Australian Government.